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JIM’s Suites (Overnight Respite)

Welcome to JIM’s Suites!

When you book an all-inclusive stay at JIM’s Suites, your family member living with dementia gets warm, friendly around the clock care while you get a break from caregiving.

JIM’s Suites features eight private bedrooms, along with lovely living and dining spaces for our guests. JIM’s Suites are located in a separate, secure section of Patty’s Place, our newly built dementia care centre in Oakville.  This allows your family member to enjoy a wide range of activities during the day in The Soper Club (our dementia-specific adult day program), and then retire to JIM’s Suites to relax in the evening.

JIM’s Suites are available for stays of up to two weeks for people living with dementia.  Our incredible team of specially trained staff are continuously available to take care of all your family members’ needs during their stay.  This includes washroom assistance, help with dressing and showering, and help at meal times – and of course, having fun!  All meals and snacks are provided (the cookies, in particular, are amazing).

Request a Trial Reservation (New Guests) Request a Reservation (Repeat Guests)


Booking trials for May. Reservations up until and including July 2024 can now be booked if you have completed your trial.

You can make your online trial reservation at any time. We are open 7 nights a week.

Check in is between 2:00pm-3:00pm, check out is between 9:30am-11:00am. Early check in and/or late check out are available for an additional cost. Early check in and/or late check outs will not be offered on trial stays. No check out or check in on the weekends (Saturdays/Sundays).

Minimum stay is 2 nights, maximum stay is 14 nights in a row.  To make sure as many families as possible have access to this service, guests can book up to a total of 24 nights per calendar year, and are capped at 5 weekend stays (10 of your allotted 24 nights).

We know the needs of your family member changes over time, and we want to make sure their stay with us is a wonderful one.  For this reason, the following will apply to all reservations:

  • Trial stay of 2 nights must be completed before a longer reservation can be booked. Trial stays will not be booked over a weekend.
  • Stays must take place within 4 months of booking
  • Expect to spend a few minutes with staff at check in and check out to review your family member’s needs and their stay

Request a Trial Reservation (New Guests) Request a Reservation (Repeat Guests)


You can cancel your reservation up to 72 hours before your stay.

Reservations cancelled within 72 hours of the stay will be charged a $50.00 cancellation fee per night booked. If we’re able to offer your reservation to another guest, then this fee will be waived.


We welcome guests who meet the following critieria:

  • Resident of Halton or Mississauga
  • Living with a cognitive impairment diagnosis
  • Able to cope in a social environment
  • Able to weight bear and only needs minimal assistance from staff during transfers
  • Poses no serious risk of harm to other guests or staff members
  • Is a non-smoker or can successfully utilize nicotine replacement therapy (Patty’s Place is a non-smoking facility)
  • Medication needs can be met by staff and provided in a blister pack

If you have any questions about whether or not your family member is appropriate for JIM’s Suites, please contact:
Ashlee Markle, Supervisor: 905-827-8800 x2420


  • $76 per night of care (each night of your stay), plus $24 for each day of care (between your night stays) = $100 per 24 hours of all-inclusive care
  • $24 for early check in (must be booked at time of reservation)
  • $24 for late check out (must be booked at time of reservation)

There is no charge for care on the days you arrive and depart if you’re checking in and out at the regular times.

Fee assistance is available.

Example #1: Regular Three Night Stay

Three nights of care for Wednesday, Thursday and Friday nights would be 3 x $76, plus 2 x $24 for care during the day on Thursday and Friday.  There is no charge for care on the days you arrive and depart if you’re checking in and out at the regular times.  Total cost for the stay would be $276.

Example #2: Three Night Stay With Early Check In / Late Check Out

Three nights of care for Wednesday, Thursday and Friday nights would be 3 x $76, plus 2 x $24 for care during the day on Thursday and Friday.  Arriving early on Wednesday would add a $24 early check in fee, and staying after 11:00am on Saturday would add a $24 late check out fee.  Total cost for the stay would be $324.


Frequently Asked Questions (FAQs)

Do you have to have dementia to stay at JIM’s Suites?

Yes, you must be diagnosed with dementia or another type of cognitive impairment in order to be a guest at JIM’s Suites. We cater to people in all stages of the disease. Early stagers enjoy the chance to do something fun, on their own, with a lot of opportunities to socialize and participate in activities. Mid to late stagers benefit from the enrichment of all of the activities and care.

What should I pack for my family member when they come to stay?

It’s just like staying at a hotel. Please pack the clothes, toiletries and medications they will need while they’re with us. Guests are also welcome to bring familiar items from home that bring them comfort, such as a favourite blanket or family photos. Linens and towels are provided.

Do I have to live in Oakville to stay at JIM’s Suites?

No, we welcome guests from all across Halton and Mississauga.

Do people have to attend one of Acclaim Health’s Adult Day Programs (Clubs) to access JIM’s Suites?

No, JIM’s Suites is available to anyone with a diagnosis of dementia, regardless of whether or not they attend a day program (ours or anyone else’s).

I’m on the waiting list for a day program. Can I stay at JIM’s Suites?

Yes! Booking a stay at JIM’s Suites is a great way to get a mini-break while you wait for a permanent day program spot. Your family member will get to experience the day program while they are with us and get all of the benefits that comes along with that.

How far in advance do I need to book?

We open reservations 4 months ahead. There are limited trial stays available each month, and you must complete a successful trial stay before you can make a longer reservation. Popular dates such as weekends, book up quickly. We recommend reserving as soon as possible – especially if you have specific dates in mind.

I want my family member to stay, but they don’t want to. How can I convince them?

Different strategies work for different people (and for different stages of the disease), but on the whole, it’s a good idea to talk about staying at JIM’s Suites as a “holiday” for the person checking in. It’s a chance for them to do something fun, on their own, which can be really important – especially for people in the early stages of the disease. Typically once they’ve had a chance to experience JIM’s Suites they are happy to come back! If you’re not sure how to have the initial conversation, please give Ashlee a call (905-827-8800 x2420) and she can walk you through an approach that will work for you and your family.

Can I (the family caregiver) stay at JIM’s Suites too?

Nope! Our whole goal is to make sure you get a break, so you’re not allowed. 🙂 But don’t worry, while you’re off doing whatever you find restorative, your family member will be cared for by our incredible team who are specially trained in dementia care. Your family member is in good hands!

What’s included in a JIM’s Suites stay?

Every stay at JIM’s Suites includes 24 hour specialized dementia care, all meals, lots of snacks (’cause we love our snacks), access to a full day of enriching programs at the Soper Club, washroom assistance, help with dressing and showering, and medication assistance.

How much does it cost to stay at JIM’s Suites?

24 hours of all-inclusive care is $100 ($76 for an overnight, $24 for daytime care in the Soper Club). Trial stays are $176 in total. Fee assistance is available should you need it through the generosity of our donors.

What are the bedrooms like at JIM’s Suites?

We have eight private bedrooms that feature a bed, armoire, and chair along with cozy decor (see photo below).



Ashlee Markle, Supervisor: 905-827-8800 x2420

Thank You

Patty’s Place was built through the incredible generosity of our community, and it’s programs continue to be supported by our wonderful funders and donors.

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