Cookie Policy

Revised on:

Cookie Policy for Acclaim Health and Community Care Services

Welcome to the Cookie Policy for Acclaim Health and Community Care Services, available at www.acclaimhealth.ca. To ensure our website remains a helpful and reliable resource for our community, we use cookies to improve your browsing experience. This policy explains what information these cookies collect, how we utilize that data, and why storing them is sometimes necessary for certain site features to work correctly.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They act as a memory for the site, allowing it to recognize your device and store certain information about your preferences or past actions. Most professional websites use cookies to make navigation more efficient, remember user settings, and provide a more personalized experience.

Managing Your Consent

To ensure you have control over your data, we utilize a consent management plugin. When you first arrive on our site, you will be prompted to accept the use of cookies. Please note that non-essential cookies will not be loaded or stored on your device until you have provided your explicit consent.

While the site is designed to function optimally with cookies enabled, you can manage your preferences through the initial prompt. You can also prevent the setting of cookies by adjusting the settings on your browser.

The Cookies We Set

We categorize the cookies on our site into the following groups:

  • Necessary Cookies: These are essential for the website to function. They include security features (such as Cloudflare for bot protection and Google reCAPTCHA for spam prevention) and the tools that remember your cookie consent status.
  • Statistics & Performance: We use Google Analytics and Microsoft Clarity to help us understand how you use the site. These cookies track metrics such as how long you spend on the site and which pages you visit. This helps us understand which content is most helpful to our community.
  • Marketing & Remarketing: We use tools from Google Ads, Microsoft Advertising, and Meta (Facebook) to track the effectiveness of our communications. We also use these tools for “remarketing,” which allows us to show relevant advertisements to individuals who have previously visited our website.

Third-Party Cookies

In some cases, we use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter:

  • Google Analytics: A trusted analytics solution that helps us understand site usage. For more information, see the official Google Analytics page.
  • Microsoft Clarity & Bing: We use Microsoft tools to capture interaction data (heat maps) and to measure the performance of our advertisements on the Microsoft search network.
  • Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our social media advertising and to ensure our communications are reaching the right audience.
  • Embedded Content (YouTube): Some pages include embedded videos. YouTube may set cookies to track video views and performance when you interact with the player.
  • Behavioral Advertising: Third-party vendors—including Google, Meta, and Microsoft—use cookies to serve ads based on your past visits to our website. You can opt out of personalized advertising by adjusting your profile settings on each respective platform or by visiting the Digital Advertising Alliance of Canada opt-out tool.

More Information

If there is something you are unsure about, it is usually safer to leave cookies enabled in case they interact with one of the features you use on our site.

If you are looking for more information, please contact [email protected]