Volunteer phone calls to isolated older adults in Halton.
A phone call might seem like a simple thing, but for older adults (65+) who are socially-isolated and lonely, it can bring enjoyment, comfort and security. For those living with dementia, please refer to the Memory Visiting Program.
Tele-Touch Volunteers call clients according to a pre-arranged schedule. Depending on the client’s wishes, it may be a quick phone call to make sure the client is alright or it could be a friendly chat about the day. We also provide security check-in calls from Monday to Friday.
Matches are based on common interests and the type of call required to ensure a positive and meaningful experience for both the client and volunteer.
Our professional staff team provides ongoing support to both clients and volunteers throughout their time together and can help clients access additional services as their needs change.
This program is offered free of charge through the generosity of our volunteers, funders and donors.
- The client resides in the Region of Halton;
- The client has a valid Ontario Health Card;
- The staff and volunteers have the expertise to meet the person’s service needs;
- They agree to refrain from smoking while the Care Manager/Counsellor and volunteer(s) visits;
- They pose no risk to harm the Care Manager/Counsellor or volunteer(s);
- They do not have communicable diseases. Client with MRSA, VRE, and C Difficile must have three negative cultures prior to being visited with a volunteer.
- Older adults (65+) living in own home or a retirement home who are socially isolated with limited social support
- No diagnosis of dementia – please refer to the Memory Visiting program
A Life Less Lonely: Jean’s Story
“It’s tough being widowed and on your own,” says Jean. “Tele-Touch is my security blanket.”
Tele-Touch Staff Team:
Burlington, Oakville, and Milton
News and Events
We put the heart in extraordinary care. You - our amazing community - is the reason we put our whole heart into everything we do. Find out what #heart can do inside our Annual Report 2020-2021 or watch the presentation. From the challenges of the pandemic to the bright star that is Patty's Place, extraordinary care is only…
“Although everyone’s story is slightly different, they get it. They understand the feelings and understand what is happening with your loved one.” A dementia diagnosis doesn’t just impact one person. It changes the lives of many, as a family navigates what their life will be like now that a loved one is living with dementia.…