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Hospice Palliative Helpline

We are here to support the emotional and clinical needs of individuals, families and professionals who are facing serious illness, grief and end of life. We are here to support, listen and care for you.

Please reach out. 905-667-1865

Call now

Who Should Call:

  • Front line staff supporting those who have palliative care needs
  • Those who are living with a palliative illness
  • Family members of a loved one who have palliative care needs
  • Family members/friends who have experienced the death of a loved one
  • Those with, or supporting someone with a COVID-19 diagnoses
  • Healthcare providers who require palliative care clinical support

How We Can Help:

  • Confidential counselling and emotional support by phone or video conference
  • Listen, answer questions, and provide/share resources
  • Facilitate conversations about the goals and plan of care for end of life
  • Address challenges and support emotional well being
  • Support, information and education about grief, and spiritual distress
  • Support for palliative care clinical questions by a Palliative Care Nurse Practitioner

When You Call:

  • You will be connected with a person/answering service
  • You will be asked to provide your name, phone number and the city where you/your loved one reside
  • A hospice counsellor will call you back within the arranged time


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