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COVID-19 (Novel Coronavirus)

Acclaim Health is working with our healthcare system partners to ensure we are responsibly protecting the health of our clients, staff members, and volunteers.


Impact on Services

As of April 11, 2022:

COVID-19 continues to impact our nursing and personal support services. Your appointment may be delayed or rescheduled, and we will reach out to you if this is the case. No visitors are allowed at any Acclaim Health sites in order to reduce the risk for patients, club members and our staff team. Increased safety measures are in place at all sites and during all home visits. All support groups are currently being held virtually. We appreciate your support and understanding at this time. 

Nursing and Personal Support: Appointments may be delayed or rescheduled, and we will reach out to you if this is the case.

Adult Day Programs: Reduced programming sizes with added screening and infection prevention controls.

Support Groups: All support groups have moved to a virtual setting.

Volunteer Visits: Operating normally at this time.


Limited Access to Acclaim Health Sites

Please do not attempt to visit any Acclaim Health site without prior authorization and screening.  Acclaim Health sites are only open to essential personnel and pre-screened Nursing Clinic clients.  Visitors and Adult Day Program tours are not permitted at this time.


Useful Education Resources


Daily Screening

If you are an Acclaim Health patient or client, staff members will be calling ahead of time to screen you and your household for illness and international travel so that we can continue to care for you safely.

All staff members are proactively self-screening before visiting clients.

For screening and symptom information, visit this https://covid-19.ontario.ca/self-assessment . Please contact your local public health unit if you are experiencing COVID-19 related symptoms or you believe you have been exposed to COVID-19:


COVID-19 Vaccinations

Halton Region and partners have been working hard to make vaccines available. Visit the Halton Region’s website to book your vaccine now. 

To book an appointment at a participating pharmacy near you, visit covid-19.ontario.ca/vaccine-locations. Please contact the pharmacy directly as the Halton region is unable to schedule appointments for pharmacies.

More information on the COVID-19 vaccine and its rollout


COVID-19 Protocols at Acclaim Health

Acclaim Health is doing its part to reduce the spread of COVID-19.  The following measures are in place:

  • Daily proactive screening of all patients, clients, staff members, volunteers and visitors to Acclaim Health sites.
  • Cancelling in-person meetings and instituting virtual meetings.
  • Reinforcing Government of Canada and Public Health protocols for staff members, volunteers and clients.
  • Continuing our excellent infection prevention and control measures.
  • Ensuring staff are informed and have access to appropriate personal protective equipment (PPE).
  • Monitoring the situation daily.


Support our COVID-19 Response

Your donation will support our clients and their families through:

  1. In-home respite for families caring for a loved one with dementia (our greatest need, as our Adult Day Programs are still closed)
  2. Emergency supplies for isolated older adults
  3. Activity packages to engage and connect isolated older adults
  4. Virtual programming for club members unable to attend the Adult Day Programs
  5. Virtual support groups for families caring for a loved one with dementia, or coping with grief



There are simple – but very effective things you can do to help protect yourself and others from COVID-19:

  • Wash your hands!
  • Don’t touch your face.
  • Regularly clean high touch surfaces such as door handles, phones, remotes.
  • Limit contact with others, including: maintaining a distance of 2m, avoid shaking hands etc.
  • Stay home if you are sick.

Help Prevent the Spread Infographic in various languages:

English Arabic Hindi Bengali Gujarati Punjabi Tanil Urdu


Halton Region Public Health

Please visit Halton Region Public Health for updates on the local COVID-19 situation.

Visit Halton Region Public Health


Fraud and Scams

As COVID-19 continues to spread there have been a number of frauds and scams related to the outbreak by those looking to profit from fears, uncertainties and misinformation.  Below are links to reliable information and tips for consumers:


Latest Information

For the latest information on COVID-19, please visit the Government of Canada’s COVID-19 website.  This site contains information on:

  • Prevention and risks
  • Symptoms and treatment
  • Travel advice

Visit Government of Canada COVID-19 Website



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