Welcome to Acclaim Health
For over 95 years, Acclaim Health – a registered charity – has been providing high quality care in your community. Now, we look forward to supporting you.
Your Care Plan
Everyone is unique, and your unique health challenges, culture, and life experiences may influence your attitudes and approach to care. We promise to work collaboratively with you and your family to establish a care plan that encompasses your physical, emotional and spiritual needs in a respectful manner.
Let’s Keep Everyone Safe
Your safety, and the safety of our staff members, are key components in the care and support that we provide. Please review the information in this Client and Caregiver Safety Handbook and keep it handy while receiving our services.
Respect for One Another
Maintaining a respectful and positive care environment is best for everyone. Verbal abuse, physical abuse, harassment, discrimination and racism will not be tolerated under any circumstances.
If you ever feel unsafe, threatened or uncomfortable during your time with us, please let us know immediately. See Compliments, Complaints and Concerns for the various ways you can report an issue.
Similarly, your care team will end their interaction with you if they feel unsafe, threatened or uncomfortable. In this situation, the Director will contact you to discuss next steps.
This may be a stressful time for you and your family. Our goal is to support you in your journey and ensure you have the best possible experience with us.
We look forward to providing you with the support you need.